These are some of the most frequently most asked questions. Some of these refer to our site and some of them refer to lighting in general:
1. What is CRI?
CRI is an acronym for Color Rendering Index. It is the measure of the ability of a light source to display the colors of various objects in comparison with an ideal or natural light source.
2. What is color temperature?
Color temperature (also known as CCT - co-related color temperature) refers to the measure of white light; often associated with how "warm" or "cool" a light source looks. Colour temperature is stated in degrees Kelvin (K) takes its measurement from heating a black body radiator (such as a piece of tungsten) until it is white hot, and the hue of light emitted from it is matched to the colour from the lamp. Quite opposite to common perception of higher equals hotter, if a lamp has a 3000 Kelvin rating it is actually rated as "warmer" than a lamp that has a Kelvin rating of 4000 which is actually "cooler."
3. What is R9 rating and why is it important?
As explained above in the CRI section, as to the measurement of values of how well objects are displayed under light sources - R9 values are NOT actually included in the measurement of CRI values. Why is that a bad thing? Good question. R9 simply put, is the measure of RED in objects. Fruits, vegetables, meat and fish benefit greatly from lighting sources with high R9 values as it will show the foods in their true color.
4. What Payment Options do you Accept?
We accept all major credit cards including American Express, Visa, Mastercard and Discover. We also accept Paypal.
5. Do you offer a Trade or Volume Discount?
Yes we do! This is really our sweet spot. Drop us a line with some details and we'll definitely see what we can do.
6. Do you offer consultations or designs?
Yes we can do both. Each project is just like every one of us - unique. Drop us a line and let's see if we can make your design ideas come to life.
7. Will you ship to a PO Box?
No sorry we do not.
8. What if my order arrives damaged?
If by chance you received your items damaged, please contact firstname.lastname@example.org
9. What is your return policy?
We accept returns on most of our products. They must be new, in their original packaging, undamaged within 15 days of receipt unless otherwise noted.
That's it, that's the list. But hey, if you have questions that aren't listed above, head to the Contact Us page and send us message. We'll get back to you within 48 hrs (usually sooner).